Q: How do I place an order?
A: Visit the Custom Order Request Tab on my website or send an email to dixielandsweets@gmail.com. I will email you with your price quote within 48 hours.
Q: How much are your cookies?
A: Please see the prices tab above.
Q: Can I place a cookie order if I do not know my theme yet?
A: Yes! You can have your date held on my calendar if you do not know your cookie theme for a $20 nonrefundable deposit. Your remaining balance will then be paid once your theme has been chosen, no later than 2 weeks prior to your pick up. Please note that I am unable to give exact price quotes without knowing the theme and/or designs of your cookies.
Q: How much notice do I need to give for ordering cookies?
A: For custom cookies I typically require 2 weeks notice, but I also book months out quickly. Watch my website, social media and sign up for my newsletter to get updates on when/if ordering is open. If you have questions about my availability please fill out an order form. I do need a minimum of two weeks notice for custom cookie orders. Orders requested after the two week notice time period will be charged a 25% rush fee (if there is any availability).
Q: Can you provide nut-free or gluten-free cookie options?
A: Unfortunately I cannot at this time.
Q: Can you ship your cookies?
A: My cookies are for local pick up only in the Hampton Cove area. It is illegal for me to ship my cookies due to the Cottage Food Law.
Q: Do you deliver?
A: No
Q: Can I freeze your cookies?
A: Yes! To freeze the cookies you will very carefully place them in a tub or ziploc (if using a ziploc I recommend putting a cookie sheet under it for stability). If your cookies are packaged in a box you can simply leave them in there and put the box in the freezer. You will then take them out of the freezer the night before you'll be needing them. It is very important that you DO NOT open the container or ziploc until the cookies are completely thawed.
A: Visit the Custom Order Request Tab on my website or send an email to dixielandsweets@gmail.com. I will email you with your price quote within 48 hours.
Q: How much are your cookies?
A: Please see the prices tab above.
Q: Can I place a cookie order if I do not know my theme yet?
A: Yes! You can have your date held on my calendar if you do not know your cookie theme for a $20 nonrefundable deposit. Your remaining balance will then be paid once your theme has been chosen, no later than 2 weeks prior to your pick up. Please note that I am unable to give exact price quotes without knowing the theme and/or designs of your cookies.
Q: How much notice do I need to give for ordering cookies?
A: For custom cookies I typically require 2 weeks notice, but I also book months out quickly. Watch my website, social media and sign up for my newsletter to get updates on when/if ordering is open. If you have questions about my availability please fill out an order form. I do need a minimum of two weeks notice for custom cookie orders. Orders requested after the two week notice time period will be charged a 25% rush fee (if there is any availability).
Q: Can you provide nut-free or gluten-free cookie options?
A: Unfortunately I cannot at this time.
Q: Can you ship your cookies?
A: My cookies are for local pick up only in the Hampton Cove area. It is illegal for me to ship my cookies due to the Cottage Food Law.
Q: Do you deliver?
A: No
Q: Can I freeze your cookies?
A: Yes! To freeze the cookies you will very carefully place them in a tub or ziploc (if using a ziploc I recommend putting a cookie sheet under it for stability). If your cookies are packaged in a box you can simply leave them in there and put the box in the freezer. You will then take them out of the freezer the night before you'll be needing them. It is very important that you DO NOT open the container or ziploc until the cookies are completely thawed.
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